HOW IT WORKS

Try Before You Buy

It is very important to us that you can confidently find the perfect equipment when shopping with us online.

Now, you can try our products before you buy, completely risk-free!

How it Works

  1. Add to Cart: Use the Try Before You Buy button when adding items to your cart. You can add up to 3 items to Try Before You Buy. 
  2. Checkout & Authorization: We temporarily freeze the full amount on your card to reserve your items. It will show as pending in your account, but not paid. Demo fees are 1 item - £14.99. 2 items - £19.99. 3 items - £24.99. You won’t be charged until you decide to keep the items.
  3. Receive and Try: Once your order arrives, you will have 7 days to try the items.
  4. Complete Order: We'll send you a link via email and SMS to access your Customer Portal and complete the order. Select your order and follow the steps to finalise your purchase. You'll only be charged for the items you decide to keep deducting the demo fee's. 

Returns

If you need to return anything, we'll send you a prepaid return label to download.

Return Guidelines:

  • Returns must be posted within 7 days of receiving the order.


✔ Try It. Love It. Buy it.

**Rackets are to be returned in GOOD condition and will be thoroughly inspected on return, if there is any sign of mis-use or damage we reserve the right to charge MORE than the £30 demo fee or refuse to return the full price of the racket based on the damage caused.